Frequently Asked Questions
Ask Us AnythingHow does Sweetly decide how much to pay for a house?
Our goal is to make your sale easy and stress-free. We determine the current, fair value of your home like any Appraiser, REALTOR, or buyer. We directly compare your home size, location, condition, and improvements to other area sales and we consider the current market environment to assess what your home would sell for today. From that value we subtract our standard commission and holding (ownership) costs like property taxes, insurance etc, to present you with a fair price cash offer that allows you to sell without all the stress, and hassles of having the house listed for sale and tolerating all the showings.
Is there any obligation to accept the Sweetly offer?
No, you get our offer before making any decisions. This way you can compare our offer to others, and even weigh the listing process against accepting our easy sale, cash offer. Choose whatever is best for you. We think you’ll accept our offer because it nets you about the same money but without all the stress and inconvenience of having your home listed.
What if I don’t like the offer?
Our offer is free and there’s no obligation. You can keep our offer as backup – compare it to any other. Use our offer if/when it’s needed. List your house just like any other REALTOR® at your chosen price. If it sells you only pay our standard commission, but if it doesn’t sell you can activate our offer! Your sale is Guaranteed.
How long do I have to accept the Sweet Sale offer?
Our offer is valid for 30 days, but our offer is automatically withdrawn if you list with any outside agent.
Can I list my house with Sweetly?
Absolutely! With Sweetly you’re not required to “list” and show your home, but if you want to test the market for a higher price you can list for as long as it takes to sell with no up-front cost. You only pay our standard commission if/when you sell. Fall back to a Sweet Sale at any time.
What is Sweetly?
Sweetly is a licensed real estate brokerage. What makes us radically different from all other REALTORS® is that we guarantee a sale by making an offer which you can activate when you choose. Our offer doesn’t come with any strings that require you to ‘list’ your home and tolerate public showings. Listing your home traditionally is optional at Sweetly.
What’s the catch?
We get this question almost every day. There’s really no catch. When you’re ready to sell, you want the process to be as easy as possible, while receiving fair value for your home. We offer to buy your home, right up front! You can activate our offer any time so you can sell without showings and choose a moving day that works best for you. You may also (optional) list your home with us (MLS® listing) for as long as it takes to sell. Activate our offer at a later date if needed. Your sale is guaranteed!
What types of homes will you buy, not buy?
Our focus is on single family detached houses located in major centers within Alberta, Saskatchewan, and Manitoba. We buy houses, duplex, townhomes, and row houses. We don’t buy apartment condominiums, rural locations, vacant lots, mobile homes, houses without a basement, or houses in extreme distress. Our focus is single family detached houses, within the major centers we serve.
Are Sweetly programs available to me if I’m already listed with another agent?
Yes, but you may only consider our offer through your current brokerage. If your home is currently listed with a REALTOR® we suggest that you see and refer your agent to our For REALTORS® page. You may also wait until your listing expires, is terminated, or cancelled if you want to deal directly with Sweetly.
Is there any obligation when I contact Sweetly?
No, there’s never any obligation when you contact Sweetly. We believe that nobody should be stuck with a home they no longer want. Everyone deserves a fair price cash offer to sell their home when they want, without all the hassles.
Can Sweetly help me buy my next home?
Yes! We can activate a FREE search to notify you of all listings (from all real estate companies) that match your specific buying criteria. You can also get Advance Notice Advantage of the homes that Sweetly will be listing by subscribing for free at our advanced pre-listing page. We’ll show you any home for sale – even ‘by owner’. We can even buy your current home, so you won’t need to use a ‘subject to sale’ condition so you can negotiate a better price, and even win out over competing buyers!
How long will it take to get my offer?
Once we have the information we need, you can expect our offer within 1 business day.
How do I get an offer for my property?
Easy. Tell us about your property and show it to us by sending some current pictures, or by having us come see your home. Once we know the current value we’ll send you an attractive and fair offer that we hope you’ll accept.
Do I get to choose my own closing date?
Yes, you can set a closing date that works best for you. The date you select must be within 60 days of getting our offer. You’re free to change the possession date with reasonable notice, and the change is free of charge. Let us know how we can make it easy for you, we’ll do what we can.
When will I need to move out of my home?
The possession date you choose is the day we exchange our cash for your home. That’s your moving day.
Do I have to pay a commission to sell to Sweetly?
No. If you choose to sell your home to Sweetly, our payment is net to you and all commissions, costs, and fees are built in. If you choose to ‘list’ your home with Sweetly, there’s no cost to put your home for sale and you only pay our standard commission if/when you sell.
How do the improvements I made to my home affect the value?
Improvements have an impact on the value of your property and should be accounted for in the appraisal. Please remember to tell us about the improvements you’ve made.
Is this a Guaranteed Sale program like those offered by other brokerages?
No! Too often the term “Guaranteed Sale” is used as a gimmick by some REALTORS® to get your listing. They advertise a guaranteed sale that only takes place if your home doesn’t sell during a traditional listing period, but you are forced to ‘list’ your home and tolerate all the showings. Most often, their ‘guarantee’ isn’t even available to most sellers or properties which is only explained to a consumer in person, where the licensed REALTOR has a chance to switch the bait, and pivot to a traditional listing. Sweetly doesn’t work this way. We make a fair price cash offer before you make any decisions – you get to choose what’s best.
Will you want to see my house in person?
We love seeing homes but unfortunately, we cannot see all the houses we buy. If there’s something you’d like us to know or see at your home, please let us know.
What are the conditions for a Sweet Sale offer on my home?
Like any buyer, we do a home inspection to ensure that we know about any deficiencies that may exist in the properties we buy. We also have a general due diligence condition that lets us review whatever else may apply such as condo doc’s, soil testing, drainage line scoping, or whatever else we may want to inspect.
What happens if the Inspector finds a problem?
Don’t worry. Not too many homes are perfect, and reasonable buyers should not expect perfection (we don’t). We share our inspection report with you. If anything substantial is uncovered, we’ll review it with you and discuss remedies that work for both sides. We never take on any property that is in extreme distress so some deficiencies (like structural defects) may cause us to back out, but that’s not normally the case – we want to work with you!
What if I have more questions?
Call us! We’re happy and available to answer any questions. Schedule a call.